We offer various channels to schedule our services efficiently and conveniently:

1. Website : Visit our official portal and go to the "Services" section. From there, you can select your preferred service, choose the date and time available using the interactive calendar , and confirm your appointment in just a few steps.

2. WhatsApp : You can contact us via WhatsApp message. Our team will be available to assist you and coordinate the scheduling of your requested service.

3. Phone Call : If you prefer, you can schedule your service by contacting us directly by phone. One of our representatives will be happy to assist you.

4. Email : You can also send us a message detailing the type of service required, along with the desired date and time, to our official email address. We will respond shortly with confirmation and availability.

5. Social Media : You can send us a direct message through our official Facebook and Instagram accounts. We'll be happy to assist you in coordinating your service.

Yes, we offer special plans and rates for companies and businesses. We offer personalized commercial cleaning services tailored to the needs and frequency of each client. To receive a customized quote or for more information about our corporate agreements, please contact our customer service team.

We provide home care for most of our services. Our team arrives at the designated location with everything needed to perform the contracted service, ensuring convenience and efficiency.

Our customer service hours are Monday through Friday from 9:00 am to 6:00 pm and Saturday from 9:00 am to 2:00 pm. Cleaning services can be scheduled within that time frame or at extended times based on availability.

Yes, appointments can be rescheduled or canceled with at least 24 hours' notice without penalty. To do so, you can contact us through any of our communication channels.

We accept cash, bank transfers, debit and credit cards (we have a point of sale), as well as electronic payments through secure platforms when paying through our website, such as PayPal and Mercadopago.

Yes, we offer cleaning options with eco-friendly and biodegradable products for each service, especially ideal for people with allergies or chemical sensitivities.

That's right. We provide specialized cleaning services such as floor cleaning, carpet cleaning, upholstery cleaning, mattress cleaning, blinds cleaning, and more. We use specific equipment and techniques for each type of surface.

The duration varies depending on the type and size of the space being cleaned. A standard furniture cleaning typically takes between 30 minutes and 1 hour, while more specialized services may require more time. The times shown in the Services section are average estimates. If you require specialized services, a more accurate estimate will be provided at the time of your quote.

We recommend clearing the areas you want cleaned, securing valuables, and, in the case of deep or specialized cleaning, notifying us of any special instructions. Our team will take care of the rest.

Yes, we are a family business with a strong commitment to quality and trust. We have a professional team trained in cleaning techniques, product handling, and safety protocols. All of our employees have undergone careful selection processes and internal training, allowing us to guarantee reliable and responsible service on every visit.

Yes, we operate throughout Mazatlán and its surrounding areas. Additionally, as a family-run business committed to providing affordable service, we can also travel to nearby municipalities such as Villa Unión, El Quelite, Concordia, and La Noria , among others. To schedule a visit outside of Mazatlán, we recommend contacting us in advance to coordinate availability and logistics.

Yes, we offer services on Saturdays, and in special cases also on Sundays or holidays, subject to availability. It's recommended to schedule in advance.

Yes, we are committed to providing high-quality service, and customer satisfaction is our priority. If you are not completely satisfied with the cleaning results, we offer a 24-hour guarantee . This means that if you notice any issues or areas that were not properly cleaned, you can notify us within 24 hours of the service.

If you wish to take advantage of our warranty, simply contact us within the first 24 hours after the service has been performed. You can do so through any of the following means:

• Phone call or WhatsApp to our contact number.

• Email with a description of the problem or area of dissatisfaction.

• Message through our social networks (Facebook, Instagram).

Our team will contact you as soon as possible to arrange a correction visit at no additional cost.